Support
We're here to help — before, during, and after your OET prep.
Frequently asked questions
What is SpeakOET?+
SpeakOET is an AI-powered speaking partner for OET preparation. You roleplay realistic patient scenarios out loud with an AI patient, and get instant feedback based on the OET Speaking criteria (four linguistic criteria and five clinical communication criteria). It is AI practice feedback, not an official OET assessment.
Do I need to install anything?+
No. SpeakOET runs in your browser. You just need a working microphone and a stable internet connection.
Which part of OET does SpeakOET cover?+
All four: Speaking, Reading, Writing and Listening, plus full Mock Tests. Speaking is our signature feature, an AI patient roleplay scored on all 9 OET criteria, alongside dedicated practice for the other three sub-tests.
How many free sessions do I get?+
New accounts start with a limited number of free speaking sessions. You can see the current number and all paid plans on the pricing page.
Do exam packs renew automatically?+
No. An exam pack is a one-time payment. Existing subscribers can turn off auto-renew in account settings and keep access until their current plan ends.
Do you offer refunds?+
Yes, under our Refund Policy. To ask for one, email support@speakoet.com with your payment date, Razorpay payment ID and reason.
Is my speaking data private?+
We only use your practice sessions to generate your feedback and score history — see our Privacy Policy for full details.
Which countries does this help with?+
SpeakOET is built around the OET Speaking format used by regulators in Australia, the UK, and New Zealand, with a particular focus on Indian nurses preparing for the first time.
My microphone isn’t working — what do I do?+
Check that your browser has microphone permission for this site (usually a padlock icon in the address bar), close other apps that might be using the mic, and try refreshing the page. If it still doesn’t work, email us with your browser and device and we’ll help you debug it.